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zoom rent a car - calgary airport car rental companies

zoom rent a car depot information

Zoom Rent a Car Rental Terms for travel between 01-Jan-2013 and 31-Dec-2019

Payment
An initial, non refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and Mastercard (1.95% transaction fee applies).

Balance of payment will be secured directly by the supplier.

NB: A vehicle bond of CAD500.00 plus the value of the hire will be pre-authorised by the supplier on collection of the vehicle.

Credit Card Deposits
Valid credit card bearing the name of the primary driver must be presented at the time of Rental. The credit card must also have a minimum of $500 plus the rental amount available at the time of vehicle pick up. This restriction may be waived for corporate account customers.
PLEASE NOTE PRE-PAID CREDIT CARDS ARE NOT ACCEPTED FOR DEPOSIT.
We may refuse to rent if the above requirement is not met.

Luxury/Specialty/Exotic vehicles
Please note that any reservations requested for high End, luxury and specialty vehicles during the weekends, must be reserved for a minimum of 3 days. These vehicles are not rented for 1 or 2 days on weekends. A minimum 3 day charge will apply.

Mileage Restrictions
Kilometers are unlimited as long as the vehicle remains inside the province of Ontario, with a maximum of 3000km. If the vehicle is traveling outside of Ontario, kilometers are 200kms daily, 1400kms weekly, and 3000kms monthly. Additional kilometers are charged according to vehicle size between .12 and .18 per km. Unlimited mileage does not apply to luxury, specialty, vehicles or passenger vans.

Out of Province/USA Policy
The destination must be mentioned at the time of the rental. An additional $5/day will apply for out of province usage, and $10/day for USA usage. Destination must be stated at the time of rental. Failure to do so may void any CDW purchased, and the renter may be charged up to $500 in penalties.

Restriction/ policies for Local Renters
A local renter implies customers renting a vehicle in their province of residence or those that are unable to provide a boarding pass.
Following restrictions apply:
- Unlimited mileage is not offered. Kms are limited to 200kms/day with a maximum of 4000kms/ month only.
- Proof of liability coverage in Ontario must be provided (car insurance slip in the renter’s name). We reserve the right to decline renting the vehicle if proper documentation is not provided.
- We service our local clientele within the following hours only:
Mon - Fri : 8am - 6pm
Sat - Sun: 9am - 1pm
- Vehicle may be picked up during extended airport hours but return must be during the hours stated above. Additional days charge may apply if vehicle returned during extended hours.

Hours of Operation/ Shuttle Service
Our offices in each location operate with the same hours. Following are our hours of operation for customers arriving by air:

Mon - Fri : 8am - 10pm
Sat- Sun: 9am- 6pm.

Free Shuttle service provided within the above stated hours only. After hours pick up can be arranged at an additional charge from $50 to $100 depending on your arrival time. 24hrs key drop off is available for customers returning beyond our hours of operation. PLEASE NOTE SHUTTLE SERVICE IS ONLY PROVIDED DURING OUR NORMAL BUSINESS HOUR TO THE AIRPORT.

Cancellation Policy
In the event of cancellation or no show, the initial deposit paid remains non-refundable.
In addition to forfeiting your deposit, the following charges also apply:
Cancellations must be submitted 72hrs prior to pickup time. For weekend/long weekend cancellation request must be sent 72hrs before the weekend. Cancellations submitted within 72hrs of the pickup time will be subject to a cancellation fee of $49.99 to $299.99 + taxes depending on the class of vehicle reserved.

Due to the demand on our fleet during high season, all cancellations on confirmed reservations are subjected to full rental charges as per the reservation. This applies for the following vehicles: 12 PASSENGER VANS, minivans, SUVs, luxury & exotic vehicles, convertibles and moving trucks.

NO REFUNDS ON ANY VEHICLE RESERVATIONS AS MENTION ABOVE PLEASE READ CAREFULLY

Early Return Policy
Any early returns may be a subject to a full charge as per reservation or at our regular rates printed on the contact. This applies to: Compact, intermediate, standard, mid size, and full size vehicles.

Driver Licenses and Requirements
We accept all North American Licenses’.
Drivers’ licenses’ with restrictions must check with their local province laws. Any discrepancies may result in decline to rent the vehicle.
Any drivers license outside of North America must be in English and be accompanied by a passport.
International Licenses must also be accompanied with a passport.
Please note that for security reasons, we may request up to 3 ID's.

LDW Policy
Any customers who decline our LDW packages must present proof of personal insurance at the rental counter at the time of pickup.

For customers using their credit cards as insurance must check with their respective companies for liability coverage. A mandatory charge of $8.99/day applies for lack of liability or 3rd party coverage.

Please note credit cards only covers CDW/ (collision damage) not damage to any property or 3rd party. Credit card coverage only extends to the vehicle and not to any persons involved. Please contact your credit card insurance provider for more info.

Reservation confirmation
Reservations are not confirmed unless submitted at least 48hrs prior to the pickup date.
If reserving within 48hrs of pick up time please call the office to confirm. Vehicle will be held for you for 2 hrs beyond your reservation time. If you are later than 2 hrs, we cannot guarantee your reservation and your rate may be modified to new rate.

Fuel
Vehicle must be returned at the same level of fuel as rented. A $25 service charge plus fuel cost will apply if the vehicle s not returned at the same level. Hint there is a gas station next door to our location, there for you can all ways save the admin fee.

Exotic Cars Deposit
All Exotic and Luxury car rentals require a minimum of $5000.00 deposit on a credit card

Exotic cars Km
All Exotic and Luxury car rentals include 100km free per day.

Truck shifts
Moving trucks may be requested for 24hr shifts during the weekdays. 6 hr shifts apply on weekends and at the end of the month.

Moving Truck Km
50km free per shift are included in all moving trucks rentals Mon-Fri.
25km free per shift are included in all moving trucks rentals Sat-Sun.

Age Requirements
Minimum Age: 23
Age 23 to 24 - $15 Surcharge applies.
Age 21+ for Moving Trucks
Age 23+ for regular cars/minivans/SUV
Age 25+ for Luxury and Exotic vehicles.
Age Requirements policy may change without notice depending on the circumstance.

Additional Drivers
2 additional drivers permitted an additional charge of $ 5.00 applies per day(per additional driver)
Minimum Age for Additional Drivers: 23
All additional drivers must have valid driver license.  Additional drivers may be requested to provide a valid credit card under their name at the time of the rental.

Deposit Requirements
Cash deposits are not accepted.
Zoom Rent-A-Car accepts the following rental deposits:
VISA, Master Card, AMEX, Direct Bill (with special approval)
**Debit cards with VISA/MASTER CARD logo are not accepted for deposits**

Payment Methods
Zoom Rent-A-Car accepts the following methods of payment:
Debit Card, VISA Check, VISA, Master Card, AMEX, Discover, Diners Club, Direct Bill (with special approval), and Cash

Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs within radius of 10 kilometers

Optional Charges and Coverage
Any renters who have transferable insurance, or carry any Credit Card that covers rental insurance may transfer it to some rental vehicles.  If transferable insurance is not confirmed at the time of the rental, customer is required to purchase one of the CDW packages offered by our company.
If CDW/LDW is declined, the customer personally assumes full responsibility for the total cash value of the vehicle and any other charges resulting from any damages incurred while rented.
Moving trucks, Luxury and Exotic vehicles are required to purchase one of the CDW packages offered.

Collision/Loss Damage Waiver -Driver's Choice:$16.99/day
16.99 per day
33.98 per 2 days
50.97 per 3 days
67.96 per 4 days
101.94 per 6 days
390.77 per rental
84.95 per 5 days
475.72 per month
118.93 per week

This Waiver saver for $16.99/day will relieve you of financial responsibility if the rental vehicle is damaged or stolen during the rental. Purchasing this coverage provides you with multiple benefits. It eliminates the hassle of dealing with your insurance company claim processes, stops out of pocket expenses and avoids the risk of your premium increase on your own policy. This coverage offers you a big peace of mind for a small investment and minimizes your risk to $2000 only. Deductible will apply no matter who is at fault.
MINIMUM REQUIREMENTS: $1000 DEPOSIT AND PAYMENT OF RENTAL UPFRONT.

Collision/Loss Damage Waiver - Reduced Liability:$21.99/day
21.99 per day
43.98 per 2 days
65.97 per 3 days
67.96 per 4 days
131.94 per 6 days
461.79 per rental
109.95 per 5 days
500.00 per month
153.93 per week

This Waiver saver will relieve you of financial responsibility if the rental vehicle is damaged or stolen during the rental. Purchasing this coverage provides you with multiple benefits. It eliminates the hassle of dealing with your insurance company claim processes, stops out of pocket expenses and avoids the risk of your premium increase on your own policy. This coverage offers you a big peace of mind for a small investment and minimizes your risk to $1000 only. Deductible will apply no matter who is at fault.

Collision/Loss Damage Waiver - $500 deductible:$25.99/day
25.99 per day
51.98 per 2 days
77.97 per 3 days
103.96 per 4 days
155.94 per 6 days
545.79 per rental
129.95 per 5 days
650.00 per month
181.93 per week

This Waiver saver will relieve you of financial responsibility if the rental vehicle is damaged or stolen during the rental. Purchasing this coverage provides you with multiple benefits. It eliminates the hassle of dealing with your insurance company claim processes, stops out of pocket expenses and avoids the risk of your premium increase on your own policy. This coverage offers you a big peace of mind for a small investment and minimizes your risk to $500 only. Deductible will apply no matter who is at fault.

Luxury/Exotic Gold CDW-$7500 Deductible
150.00 per 3 days
1200.00 per month
350.00 per week
50.00 per day
250.00 per 5 days
900.00 per rental
Luxury/Exotic Gold Package
$7500 Deductible

Luxury/Exotic Platinum CDW-$5000 Deductible
225.00 per 3 days
2100.00 per month
525.00 per week
75.00 per day
375.00 per 5 days
1575.00 per rental
Luxury/Exotic Platinum Package
$5000 deductible

Truck Collision Damage Waiver
550.00 per rental
124.95 per 5 days
24.99 per day
74.97 per 3 days
699.72 per month
174.93 per week
149.94 per 6 days
$1500 deductible for moving trucks.

Glass and Tire Waiver
4.99 per day
9.98 per 2 days
14.97 per 3 days
19.96 per 4 days
29.94 per 6 days
104.79 per rental
24.75 per 5 days
139.72 per month
34.93 per week

The renter is responsible for all damage to the vehicle during the rental. Glass and Tire Waiver provides protection from tire damage and window/windshield damage when the vehicle is used according to the rental agreement.

Luxury/Exotic/Truck Tire& windshield Damage Waiver
209.79 per rental
49.95 per 5 days
9.99 per day
19.98 per 2 days
29.97 per 3 days
39.96 per 4 days
59.94 per 6 days
279.72 per month
69.93 per week

Tire & windshield Damage Waiver for Luxury, Exotic, and Moving trucks.
Additional Driver
15.00 per 3 days
140.00 per month
35.00 per week
5.00 per day
25.00 per 5 days
105.00 per rental
Additional Driver Surcharge / additional driver

Mustang CDW
29.99 per day
59.98 per 2 days
89.97 per 3 days
119.96 per 4 days
179.94 per 6 days
629.79 per rental
149.95 per 5 days
629.79 per month
209.93 per week

12 passenger CDW/LDW
25.00 per day
150.00 per 6 days
525.00 per rental
125.00 per 5 days
51.98 per 2 days
75.00 per 3 days
100.00 per 4 days
525.00 per month
175.00 per week

Collision Damage Waiver for 12 Passenger vehicles. Deductible $1500

G P S (on availability)
209.79 per rental
49.95 per 5 days
9.99 per day
29.97 per 3 days
200.00 per month
69.93 per week
59.94 per 6 days

NAVIGATION SYSTEM IS TO MAKE IT EASY FOR YOU TO GET TO YOUR DESTINATION WITHOUT DELAYS.

Underage charge- 23-24yrs old

250.00 per rental
65.00 per 5 days
15.00 per day
45.00 per 3 days
300.00 per month
105.00 per week

Underage Charge applies to customer under the age of 25 within the 23-24 years of age.

Border Crossing U.S.A Fee
25.00 per day
20.00 per 2 days
30.00 per 3 days
40.00 per 4 days
60.00 per 6 days
135.00 per rental
50.00 per 5 days
150.00 per month
70.00 per week

An additional $10/day apply, for USA usage. Destination must be stated at the time of rental. Failure to do so may void any CDW purchased, and the renter may be charged up to $500 in penalties. This option is offered only to customers that are renting a vehicle from Toronto to go to USA; this option is not available at any other Locations.

Out of Province Fee $5.00/day
5.00 per day
10.00 per 2 days
15.00 per 3 days
20.00 per 4 days
30.00 per 6 days
105.00 per rental
25.00 per 5 days
150.00 per month
35.00 per week

Roadside Assistance
3.99 per day
7.98 per 2 days
11.97 per 3 days
15.96 per 4 days
23.94 per 6 days
83.79 per rental
19.95 per 5 days
111.72 per month
27.93 per week

Roadside Assistance is an optional service that provides coverage at a reasonable additional charge. It includes lockout service (if keys are locked inside the vehicle), jump starts, fuel delivery service (up to 5L of fuel), and will cover loss of use or downtime fees associated with accident.

Gold Card Protection Plan:$8.99/day
8.99 per day
62.93 per week
224.75 per month
26.97 per 3 days
44.95 per 5 days
188.79 per rental
53.94 per 6 days
35.96 per 4 days
17.98 per 2 days

This coverage is unique and beneficial to renters, as it protects you from the third party exposure and property damage. A gold, platinum or travel benefit credit card only covers the vehicle itself (fire, theft, vandalism and collision). It does not cover the passengers in the vehicle or the third party liability and property damage. It will also cover, if you have any deductibles on your credit card.

Insurance and Coverage
Any renters who have transferable insurance, or carry any Credit Card that covers rental insurance may transfer it to some rental vehicles. Please check with your insurance providers for more details. If transferable insurance is not confirmed at the time of the rental, customer is required to purchase one of the CDW packages offered by our company. If CDW/LDW is declined, the customer personally assumes full responsibility for the total cash value of the vehicle and any other charges resulting from any damages incurred while rented. Moving trucks, Luxury and Exotic vehicles are required to purchase one of the CDW packages offered.

Geographic Restrictions
Vehicle may travel within Canada; travel to the United States is prohibited from the Calgary Location. Destination must be provided at the time of rental. Additional charges and kilometer restrictions will apply. Unlimited Kms only offered if travelling within the province. Unlimited Kms is restricted to a maximum of 3000kms.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

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